How to ride bullet train, Shinkansen
This article tells you how to ride a bullet train/shinkansen in Japan.
A bullet train is different from local trains or limited express trains.
Firstly, the bullet train requires special train tickets.
Secondly, there are platforms only for bullet trains, separated from local/limited express trains.
Thirdly, there are special gates only for bullet trains.
It sounds complicated, but don't worry.
Here are steps to ride a bullet train:
- Get a bullet train ticket (You can purchase at this site!)
- Go to your departure station
- Go to a bullet train gate with your ticket(s)
- Enter the gate by putting your ticket(s)
- Pick-up your ticket(s) when you go through the gate
- Check a platform of your train
- Go to a platform
- Wait in front of you car number gate
- Ride
There are special gates for bullet trains.
You can find them by finding signs to bullet train gates.
Please make sure that you have your ticket(s).
In order to go through the gate,
you have to put your ticket(s) to the gate.
Then, you have to pick the ticket(s) up when you pass through the gate.
(You need your ticket(s) when you get off the train.)
After entering the gate,
find a sign showing departure/arrival trains.
Find your train in order to check a platform.
At a large station, such as Tokyo, there are many platforms for bullet trains.
You have to check which platform your train leaves.
Usually, the sign is located near gates.
Then, go to a platform.
On the platform, you can find a car number sign like below.
Because a bullet train is very long,
it is better to wait in front of the gate of you car number.
For example, Tokaido shinkansen has 16 cars.
Most of the time, you will find a line in front of a gate.
You can just wait there for your train coming.
If your take a bullet train from a starting station, such as Tokyo,
you can usually ride the train 5~10 minutes prior to the departure time.
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What is shinkansen-ticket.com?
Shinkansen-Ticket.com is a Japan-based travel agency specializing in booking Shinkansen and limited express train tickets—including high-demand routes that are often difficult to secure. With nearly a decade of experience, we’ve built a reputation for reliable, flexible, and traveler-friendly service.
We provide both QR code-based tickets for easy station access, ideal for last-minute bookings, and physical paper tickets, which can be delivered to your home abroad, hotel, major post offices, or even a friend’s residence across Japan—perfect for carefully planned itineraries.
Our expertise in Japan’s rail system allows us to offer customized support with a deep understanding of routes, connections, and seating options—including oversized luggage seats, scenic views, and group arrangements.
Trusted by thousands of repeat customers and partnered with numerous hotels and travel agencies, we regularly assist in arranging train tickets for hotel guests and tour clients across Japan.