Contact

If you have any questions, please feel free to contact us!

[Regarding Ticket Information]
Please visit Ticket Information Page (a list of departure and arrival stations) BEFORE asking us about route or price.

[Have you checked our FAQ Page?]
Please visit our FAQ Page BEFORE asking us.

 
For those looking for JR Pass Information:
WE DO NOT OFFER ANY JR PASS Services/Information.
Please contact JR (Japan Railway) directly for any questions regarding JR Pass.

If you have a 10-digit "membership ID" from yoyaku@expy.jp:
(e.g. Membership ID: 1447850794) 
Then you are not our customer. Please contact JR (Japan Railway) directly.

You haven’t received the confirmation email for your train? 
Please check your SPAM FOLDER before asking us!

Planning Your Japan Trip?
We specialize in train ticket issuance only.
Please ensure your routes and travel dates are finalized before contacting us.
We do not provide itinerary planning services.