Contact

If you have any questions, please feel free to contact us!

[Regarding Ticket Information]
Please visit Ticket Information Page (a list of departure and arrival stations) BEFORE asking us about route or price.

[Have you checked our FAQ Page?]
Please visit our FAQ Page BEFORE asking us.

 
For those looking for JR Pass Information:
WE DO NOT OFFER ANY JR PASS Services/Information.
Please contact JR (Japan Railway) directly for any questions regarding JR Pass.

If you have a 10-digit "membership ID" from yoyaku@expy.jp:
(e.g. Membership ID: 1447850794) 
Then you are not our customer. Please contact JR (Japan Railway) directly.

You haven’t received the confirmation email for your train? 
Please check your SPAM FOLDER before asking us!