The following requests are subject to additional charges:
*These rules apply for those whose boarding date is less than a month. No requests can be made once the shipping has been made
**These services are available on weekdays only.
Our customer service announces how much it costs to modify your order when you request to make any changes.
Please contact us immediately if you have trouble receiving your tickets after the shipment.
Please be sure that we take no responsibility for the tickets delivered, especially on and after the departure day. Any issues that arise after delivery is made are the customer's responsibility, including situations like lost tickets.
Regular seats used on Reserved cars and Unreserved cars of Shinkansen. Consider it as "economy class" seat.
Better seats with more space than ordinary seats. All Green Seats are reserved only. Consider it as "business class" seats.
Your seat is reserved and secured when you book your tickets. Head to the station with a peace of mind.
Seats are the same as Ordinary Seat.
Better seats and free blankets. Popular among Japanese business persons, executives and people who
Know as "First Class" of Shinkansen seats. Only available on Hokuriku and Tohoku Shinkansen lines.
You can take any open seats in unreserved cars of any train on the departure date. (No departure time will be indicated on your tickets.)
The best seat type if your priority is the cost and are traveling during less-crowded season/time.
For further information and photos, please visit official page at http://www.jreast.co.jp/e/ticket/types.html