One of our staff was passing by JR EAST Travel Service Center at Narita Airport on April 5th and saw a long line there. There is a sign that says you have to wait 90 minutes!
Most of people there were foreign tourists who want to get Japan Rail Pass by presenting their exchange orders. If you choose Japan Rail Pass, you have to expect long lines at JR Ticket Service Center at airports. After long flights, hassling with heavy luggages and immigration, you end up waiting 90 minutes to get a pass. We believe this is not a good experience...
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What is shinkansen-ticket.com?
Shinkansen-Ticket.com is a Japan-based travel agency specializing in booking Shinkansen and limited express train tickets—including high-demand routes that are often difficult to secure. With nearly a decade of experience, we’ve built a reputation for reliable, flexible, and traveler-friendly service.
We provide both QR code-based tickets for easy station access, ideal for last-minute bookings, and physical paper tickets, which can be delivered to your home abroad, hotel, major post offices, or even a friend’s residence across Japan—perfect for carefully planned itineraries.
Our expertise in Japan’s rail system allows us to offer customized support with a deep understanding of routes, connections, and seating options—including oversized luggage seats, scenic views, and group arrangements.
Trusted by thousands of repeat customers and partnered with numerous hotels and travel agencies, we regularly assist in arranging train tickets for hotel guests and tour clients across Japan.