April 13, 2025
Our airport pickup service for paper tickets—available at Narita, Haneda and Kansai International Airports— will officially end with the final pickups on April 25, 2025.
🚫 After this date, airport pickup is no longer available as a delivery option when booking your tickets.
Starting April 26, the available options for receiving paper tickets are:
Delivery to your hotel in Japan
Delivery to a residential address in Japan
Pickup at major post offices (Tokyo Station Front or Kyoto Station Front)
International shipping to your home address (additional fee applies)
Thank you for your understanding and continued support!
✅ For those who have already selected airport pickup and are scheduled to collect tickets on or before April 25:
Please rest assured—your tickets have been arranged and will be ready for collection at the designated airport counter.
👉 Be sure to bring the voucher that was emailed to you in advance.
The voucher is required to receive your tickets. If you do not have a voucher, you will not be able to pick up your tickets at the airport.
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Your seat is reserved and secured when you book your tickets, allowing you to head to the station with peace of mind.
Think of it as "economy class" seating.
Enjoy better seats and free blankets. Popular among Japanese business people, executives, and those who prefer a comfortable travel experience.
Consider it "business class" seating.
Known as the "First Class" of Shinkansen seats.
Available only on the Hokuriku and Tohoku Shinkansen lines, these seats offer airline-like amenities and meals (only on select trains).
They are the most expensive option.
You can take any open seat in the unreserved cars on the departure date (no departure time will be indicated on your ticket).
This is the best option if cost is your priority and you are traveling during less crowded seasons or times.