You can choose the following options for receiving tickets:
Ship to hotel in Japan: We will ship your ticket(s) to your hotel in Japan. You can pick up your ticket(s) when you check-in the hotel
Ship to your home country address: We will ship your ticket(s) to your home/company address via International Express mail with additional shipping fee. Please add International Shipping from here.
Pick-up at Post offices in Tokyo, Osaka, Kyoto, or Narita International Airport: We will ship your ticket(s) to the post office located near Tokyo Station, Shin-Osaka Station, or Kyoto Station or the post offices located at Narita International Airport . You can pick-up your ticket(s) by showing your ID (Passport).
Shinkansen seats are available in four levels depending on the comfort and services your require.
Regular seats used on Reserved cars and Unreserved cars of Shinkansen. Consider it as "economy class" seat.
Better seats with more space than ordinary seats. All Green Seats are reserved only. Consider it as "business class" seats.
Reserved Seat (Ordinary Reserved Seat)
Your seat is reserved and secured when you book your tickets. Head to the station with a peace of mind. Seats are the same as Ordinary Seat.
Green Reserved Seat
Better seats and free blankets. Popular among Japanese business persons, executives and people who values comfortable travel. Consider it as "business class" seats.
Know as "First Class" of Shinkansen seats. Only available on Hokuriku and Tohoku Shinkansen lines. Gran Class seats comes with airline-like amenities and meals.The most expensive of all.
You can take any open seats in unreserved cars of any train on the departure date. (No departure time will be indicated on your tickets.) The best seat type if your priority is the cost and are traveling during less-crowded season/time.