You can pick up your tickets at Tokyo Central Post Office (located next to Tokyo station)
As many customers begin their Shinkansen journey from Tokyo station, we have recently added a new option of receiving tickets at Tokyo Central Post Office, which is located right in front of Tokyo station (open 24hrs 365days).
This option will make it easier for those who do not stay at a hotel in Tokyo or those who make a ticket order at the last minute, to pick up their tickets safely, conveniently and atemporally.
How to Choose Pick Up at Tokyo Central Post Office
Please choose "Pick Up at Tokyo Central Post Office" at the "Ticket Delivery / Pick-up Information" section in your order page.
(Tickets should be ordered three days prior to the departure date as it takes one to two day to be delivered to the post office.)
Pick Up Location Overview
Location: Tokyo Central Post Office
(1-min. walk from Tokyo station, Marunouchi South Exit)
Business hours (for pick up): 24hours 365days
Please be aware that you will be asked to present something to identify yourself (e.g. your passport) in order to receive your parcel (tickets).
See Also:
How To Get To Tokyo Central Post Office / How To Pick Up Tickets
Map & Detailed Information of Tokyo Central Post Office
About Us: Shinkansen Ticket Online Booking
You can book Shinkansen/Bullet train tickets online here. We purchase tickets for you and deliver to your hotel. Reserve your tickets/seats without the hassle.
We started this service in April, 2016 just because we were asked by our international friends visiting Japan. We have served hundreds of customers and processed thousands of orders since then.
© 2025 Shinkansen-Ticket.com.
Seat guide
Reserved Seat (Ordinary Reserved Seat)
Your seat is reserved and secured when you book your tickets, allowing you to head to the station with peace of mind.
Think of it as "economy class" seating.
Green Reserved Seat
Enjoy better seats and free blankets. Popular among Japanese business people, executives, and those who prefer a comfortable travel experience.
Consider it "business class" seating.
GranClass
Known as the "First Class" of Shinkansen seats.
Available only on the Hokuriku and Tohoku Shinkansen lines, these seats offer airline-like amenities and meals (only on select trains).
They are the most expensive option.
Unreserved Seat
You can take any open seat in the unreserved cars on the departure date (no departure time will be indicated on your ticket).
This is the best option if cost is your priority and you are traveling during less crowded seasons or times.