You can pick up your tickets at Tokyo Central Post Office (located next to Tokyo station)
As many customers begin their Shinkansen journey from Tokyo station, we have recently added a new option of receiving tickets at Tokyo Central Post Office, which is located right in front of Tokyo station (open 24hrs 365days).
This option will make it easier for those who do not stay at a hotel in Tokyo or those who make a ticket order at the last minute, to pick up their tickets safely, conveniently and atemporally.
How to Choose Pick Up at Tokyo Central Post Office
Please choose "Pick Up at Tokyo Central Post Office" at the "Ticket Delivery / Pick-up Information" section in your order page.
(Tickets should be ordered three days prior to the departure date as it takes one to two day to be delivered to the post office.)
Pick Up Location Overview
Location: Tokyo Central Post Office
(1-min. walk from Tokyo station, Marunouchi South Exit)
Business hours (for pick up): 24hours 365days
Please be aware that you will be asked to present something to identify yourself (e.g. your passport) in order to receive your parcel (tickets).
See Also:
How To Get To Tokyo Central Post Office / How To Pick Up Tickets
Map & Detailed Information of Tokyo Central Post Office
About Us: Shinkansen Ticket Online Booking
You can book Shinkansen/Bullet train tickets online here. We purchase tickets for you and deliver to your hotel. Reserve your tickets/seats without the hassle.
We started this service in April, 2016 just because we were asked by our international friends visiting Japan. We have served hundreds of customers and processed thousands of orders since then.
Popular Destinations
What is shinkansen-ticket.com?
Shinkansen-Ticket.com is a Japan-based travel agency specializing in booking Shinkansen and limited express train tickets—including high-demand routes that are often difficult to secure. With nearly a decade of experience, we’ve built a reputation for reliable, flexible, and traveler-friendly service.
We provide both QR code-based tickets for easy station access, ideal for last-minute bookings, and physical paper tickets, which can be delivered to your home abroad, hotel, major post offices, or even a friend’s residence across Japan—perfect for carefully planned itineraries.
Our expertise in Japan’s rail system allows us to offer customized support with a deep understanding of routes, connections, and seating options—including oversized luggage seats, scenic views, and group arrangements.
Trusted by thousands of repeat customers and partnered with numerous hotels and travel agencies, we regularly assist in arranging train tickets for hotel guests and tour clients across Japan.
