As many customers begin their Shinkansen journey from Tokyo station, we have an option of receiving tickets at Tokyo Central Post Office, which is located right in front of Tokyo station.
Business Hours: 9:00 to 21:00 weekdays / 9:00 to 18:00 weekends & holidays
Please visit Tokyo Central Post Office official page to check the latest information.
This option will make it easier for those who do not stay at a hotel in Tokyo or those who make a ticket order at the last minute, to pick up their tickets safely and conveniently.
Get out the Tokyo Station from "Marunouchi South Exit" ticket gate, and go straight forward till you get outside the building.
Cross the street on your left and you will see the main entrance of the building (less than 1 minute walk from the station).
The name of the building is JP Tower / KITTE, and Tokyo Central Post Office is located on the ground level inside this building.
Please visit one of the counters inside the post office or tell any staff that you came to pick up your parcel (tickets inside) which has been delivered to the post office.
You will be asked to present your ID (passport should be fine) in order to receive your parcel (tickets).
Please show the sample Japanese text below to communicate with the staff if you have trouble picking up your parcel (tickets).
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Your seat is reserved and secured when you book your tickets, allowing you to head to the station with peace of mind.
Think of it as "economy class" seating.
Enjoy better seats and free blankets. Popular among Japanese business people, executives, and those who prefer a comfortable travel experience.
Consider it "business class" seating.
Known as the "First Class" of Shinkansen seats.
Available only on the Hokuriku and Tohoku Shinkansen lines, these seats offer airline-like amenities and meals (only on select trains).
They are the most expensive option.
You can take any open seat in the unreserved cars on the departure date (no departure time will be indicated on your ticket).
This is the best option if cost is your priority and you are traveling during less crowded seasons or times.