Shinkansen Ticket Online Booking : Reserve Without the Hassle 

Links for Multilingual News & Disaster Preparedness Information

January 01, 2024

Links for Multilingual News & Disaster Preparedness Information

In response to the powerful earthquakes and unceasing tsunami warnings, in the central region on January 1, 2024, a news and disaster preparedness information page in multiple languages is available below.

Links for Multilingual News & Bosai (Disaster Preparedness) Information
(Provided by NHK World)

On the page above, the latest news and disaster information are available in the following 21 languages, allowing you to stay updated on the current situation at all times.


We have also gathered information provided by Japan Railway, which will help you find the latest status of Shinkansen and other limited express trains. 

Latest train Operation status can be searched from these links:

JR Central (Tokaido Shinkansen: Tokyo - Kyoto - Shin-Osaka)

JR West (Sanyo Shinkansen: Shin-Osaka - Okayama - Hiroshima - Hakata)

JR East
(Tohoku Shinkansen: Tokyo - Sendai - Akita - Shin-Aomori - Shin-Hakodate Hokuto)
(Hokuriku Shinkansen: Tokyo - Karuizawa - Nagano - Toyama - Kanazawa)

Telephone-based Service is also available:

JR Central
+81-50-3772-3910 (or 050-3772-3910 from Japan)

Please press "3" while the guidance (in Japanese) is in operation. The operator will answer in Japanese, but an English speaking operator is standing by, so please talk to the operator in English and ask for the English translation. 

JR East 
+81-50-2016-1603 (English, Chinese and Korean) (or 050-2016-1603 from Japan)

Seat guide

Shinkansen seats are available in four levels depending on the comfort and services your require.

Ordinary Seat

Regular seats used on Reserved cars and Unreserved cars of Shinkansen. Consider it as "economy class" seat.

Green Seat

Better seats with more space than ordinary seats. All Green Seats are reserved only. Consider it as "business class" seats.

Reserved Seat (Ordinary Reserved Seat)

Your seat is reserved and secured when you book your tickets. Head to the station with a peace of mind.
Seats are the same as Ordinary Seat.

Green Reserved Seat

Better seats and free blankets. Popular among Japanese business persons, executives and people who values comfortable travel. Consider it as "business class" seats.

GranClass Seat

Know as "First Class" of Shinkansen seats. Only available on Hokuriku and Tohoku Shinkansen lines. Gran Class seats comes with airline-like amenities and meals.The most expensive of all.

Unreserved Seat

You can take any open seats in unreserved cars of any train on the departure date. (No departure time will be indicated on your tickets.)
The best seat type if your priority is the cost and are traveling during less-crowded season/time.



For further information and photos, please visit official page at