Due to heavy snowfall in the Kanto region and northern area, JR companies announced on February 5th that there is a forecast of significant snowfall even in the flat areas, including the 23 wards of Tokyo.
In regions expecting heavy snow, there is a possibility of extensive and prolonged delays or cancellations in public transportation, including Shinkansen and express trains.
The latest operational status of Shinkansen and JR express trains can be searched from the following links:
List of train numbers will be shown in these links when there's any cancellation or delay. No special message will be shown when everything is on schedule.
JR Central (Tokaido Shinkansen: Tokyo - Nagoya - Kyoto - Shin-Osaka)
(Tohoku Shinkansen: Tokyo - Sendai - Akita - Shin-Aomori - Shin-Hakodate Hokuto)
(Hokuriku Shinkansen: Tokyo - Karuizawa - Nagano - Toyama - Kanazawa)
For those who purchased tickets from us, shinkansen-ticket.com:
You may be able to get a refund directly at the ticket counter at the station especially if your reserved train is confirmed to be cancelled, so please check at the station first for how your tickets can be handled.
For refund procedures for unused tickets, please see the link below.
Refund Process after delivery (Unused tickets only)
Regular seats used on Reserved cars and Unreserved cars of Shinkansen. Consider it as "economy class" seat.
Better seats with more space than ordinary seats. All Green Seats are reserved only. Consider it as "business class" seats.
Your seat is reserved and secured when you book your tickets. Head to the station with a peace of mind.
Seats are the same as Ordinary Seat.
Better seats and free blankets. Popular among Japanese business persons, executives and people who
Know as "First Class" of Shinkansen seats. Only available on Hokuriku and Tohoku Shinkansen lines.
You can take any open seats in unreserved cars of any train on the departure date. (No departure time will be indicated on your tickets.)
The best seat type if your priority is the cost and are traveling during less-crowded season/time.
For further information and photos, please visit official page at http://www.jreast.co.jp/e/ticket/types.html