Shinkansen Ticket Online Booking : Reserve Without the Hassle

FAQ page has been enhanced.

November 26, 2016

FAQ page has been enhanced.

Since we started this Shinkansen reservation service, we receive inquiries every day and know what questions are frequently asked.

We enhanced our FAQ page to cover most of questions we have received. We believe that you can solve your question(s) by looking at this FAQ page. Please click "FAQ" at the top menu or click the link below.

Shinkansen-Ticket.com: FAQ
https://shinkansen-ticket.com/apps/help-center

If you cannot solve your questions, of course, please feel free to ask us through the contact form below.

Shinkansen-Ticket.com: Contact
https://shinkansen-ticket.com/pages/contact





Seat guide

Shinkansen seats are available in four levels depending on the comfort and services your require.

Reserved Seat

Your seat is reserved and secured when you book your tickets. Head to the station with a peace of mind.

Green Reserved Seat

Better seats and free blankets. Popular among Japanese business persons, executives and people who values comfortable travel. Consider it as "business class" seats.

GranClass Seat

Know as "First Class" of Shinkansen seats. Only available on Hokuriku and Tohoku Shinkansen lines. Gran Class seats comes with airline-like amenities and meals.The most expensive of all.

Unreserved Seat

You can take any open seats in dedicated unreserved cars. The best seat type if your priority is the cost and are traveling during less-crowded season/time.

 

For further information and photos, please visit official page at http://www.jreast.co.jp/e/ticket/types.html