November 26, 2016
Since we started this Shinkansen reservation service, we receive inquiries every day and know what questions are frequently asked.
We enhanced our FAQ page to cover most of questions we have received. We believe that you can solve your question(s) by looking at this FAQ page. Please click "FAQ" at the top menu or click the link below.
Shinkansen-Ticket.com: FAQ
https://shinkansen-ticket.com/apps/help-center
If you cannot solve your questions, of course, please feel free to ask us through the contact form below.
Shinkansen-Ticket.com: Contact
https://shinkansen-ticket.com/pages/contact
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Your seat is reserved and secured when you book your tickets, allowing you to head to the station with peace of mind.
Think of it as "economy class" seating.
Enjoy better seats and free blankets. Popular among Japanese business people, executives, and those who prefer a comfortable travel experience.
Consider it "business class" seating.
Known as the "First Class" of Shinkansen seats.
Available only on the Hokuriku and Tohoku Shinkansen lines, these seats offer airline-like amenities and meals (only on select trains).
They are the most expensive option.
You can take any open seat in the unreserved cars on the departure date (no departure time will be indicated on your ticket).
This is the best option if cost is your priority and you are traveling during less crowded seasons or times.