Since we started this Shinkansen reservation service, we receive inquiries every day and know what questions are frequently asked.
We enhanced our FAQ page to cover most of questions we have received. We believe that you can solve your question(s) by looking at this FAQ page. Please click "FAQ" at the top menu or click the link below.
If you cannot solve your questions, of course, please feel free to ask us through the contact form below.
Your seat is reserved and secured when you book your tickets. Head to the station with a peace of mind.
Better seats and free blankets. Popular among Japanese business persons, executives and people who
Know as "First Class" of Shinkansen seats. Only available on Hokuriku and Tohoku Shinkansen lines.
You can take any open seats in dedicated unreserved cars. The best seat type if your priority is the cost and are traveling during less-crowded season/time.
For further information and photos, please visit official page at http://www.jreast.co.jp/e/ticket/types.html