Since we started this Shinkansen reservation service, we receive inquiries every day and know what questions are frequently asked.
We enhanced our FAQ page to cover most of questions we have received. We believe that you can solve your question(s) by looking at this FAQ page. Please click "FAQ" at the top menu or click the link below.
Shinkansen-Ticket.com: FAQ
https://shinkansen-ticket.com/apps/help-center
If you cannot solve your questions, of course, please feel free to ask us through the contact form below.
Shinkansen-Ticket.com: Contact
https://shinkansen-ticket.com/pages/contact