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Disruption on JR Tohoku Shinkansen and Related Lines

April 02, 2024

Disruption on JR Tohoku Shinkansen and Related Lines

Due to a malfunction of construction vehicles that were being used for nighttime work at Fukushima Station early this morning on April 2, 2024, the JR Tohoku Shinkansen has suspended operations in both directions between Sendai Station and Tokyo Station.

According to JR, it is expected that inspections will take some time, and they have stated that resumption of service in the morning will not be possible today. The cause has been identified as an oil leak from the construction vehicles, and inspections are currently underway.

As a result of this, operations in both directions between Fukushima Station and Tokyo Station on the Yamagata Shinkansen and between Sendai Station and Tokyo Station on the Akita Shinkansen have also been suspended.
The Akita Shinkansen is operating shuttle services between Akita Station and Sendai Station.

The latest operational status of Shinkansen and JR express trains can be searched from the following link:

JR East

For those who purchased tickets from us,

You may be able to get a refund directly at the ticket counter at the station especially if your reserved train is confirmed to be cancelled, so please check at the station first for how your tickets can be handled.
For refund procedures for unused tickets, please see the link below.
Refund Process after delivery (Unused tickets only)

Seat guide

Shinkansen seats are available in four levels depending on the comfort and services your require.

Ordinary Seat

Regular seats used on Reserved cars and Unreserved cars of Shinkansen. Consider it as "economy class" seat.

Green Seat

Better seats with more space than ordinary seats. All Green Seats are reserved only. Consider it as "business class" seats.

Reserved Seat (Ordinary Reserved Seat)

Your seat is reserved and secured when you book your tickets. Head to the station with a peace of mind.
Seats are the same as Ordinary Seat.

Green Reserved Seat

Better seats and free blankets. Popular among Japanese business persons, executives and people who values comfortable travel. Consider it as "business class" seats.

GranClass Seat

Know as "First Class" of Shinkansen seats. Only available on Hokuriku and Tohoku Shinkansen lines. Gran Class seats comes with airline-like amenities and meals.The most expensive of all.

Unreserved Seat

You can take any open seats in unreserved cars of any train on the departure date. (No departure time will be indicated on your tickets.)
The best seat type if your priority is the cost and are traveling during less-crowded season/time.



For further information and photos, please visit official page at