April 02, 2024

Disruption on JR Tohoku Shinkansen and Related Lines

Disruption on JR Tohoku Shinkansen and Related Lines

Due to a malfunction of construction vehicles that were being used for nighttime work at Fukushima Station early this morning on April 2, 2024, the JR Tohoku Shinkansen has suspended operations in both directions between Sendai Station and Tokyo Station.

According to JR, it is expected that inspections will take some time, and they have stated that resumption of service in the morning will not be possible today. The cause has been identified as an oil leak from the construction vehicles, and inspections are currently underway.

As a result of this, operations in both directions between Fukushima Station and Tokyo Station on the Yamagata Shinkansen and between Sendai Station and Tokyo Station on the Akita Shinkansen have also been suspended.
The Akita Shinkansen is operating shuttle services between Akita Station and Sendai Station.

The latest operational status of Shinkansen and JR express trains can be searched from the following link:

JR East
http://traininfo.jreast.co.jp/train_info/e/service.aspx


For those who purchased tickets from us,
shinkansen-ticket.com:

You may be able to get a refund directly at the ticket counter at the station especially if your reserved train is confirmed to be cancelled, so please check at the station first for how your tickets can be handled.
For refund procedures for unused tickets, please see the link below.
Refund Process after delivery (Unused tickets only)

What is shinkansen-ticket.com?

Shinkansen-Ticket.com is a Japan-based travel agency specializing in booking Shinkansen and limited express train tickets—including high-demand routes that are often difficult to secure. With nearly a decade of experience, we’ve built a reputation for reliable, flexible, and traveler-friendly service.

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