QR Ticket Usage
You can board the Shinkansen without having to redeem or issue a ticket.
- For details about how to use the QR ticket, please check [How to Board the Shinkansen with a QR Ticket] page.
Paper Ticket Pick-up / Delivery
You can choose the following options for picking-up/receiving tickets:
- Ship to your hotel in Japan: We will ship your ticket(s) to your hotel in Japan. You can pick up your ticket(s) when you check-in the hotel
- Ship to your home country address: We will ship your ticket(s) to your home/company address via International Express mail with additional shipping fee. Please add International Shipping from here.
- Pick-up at Post offices in Tokyo or Kyoto: We will ship your ticket(s) to the post office located near Tokyo Station or Kyoto Station. You can pick-up your ticket(s) by showing your ID (Passport).
- Ship to your address in Japan: We will ship your ticket(s) to your address in Japan if you have one in Japan.
For detail, please check [From Purchase to Delivery] page.
Tokaido/Sanyo Shinkansen Luggage Rules
Traveling with luggage on the Tokaido Shinkansen is simple, but passengers carrying large suitcases should be aware of JR's baggage regulations before boarding.
Standard Luggage (Up to 160cm)
Luggage with total dimensions (length + width + height) of 160 cm (63 inches) or less can be brought onboard without any reservation. Most standard suitcases fall within this limit.
You may store your luggage:
- In the overhead luggage rack
- In the space in front of your seat
- In designated storage areas available on some trains


Oversized Luggage (160 cm to 250 cm)
If the total dimension of your luggage exceed 160 cm but do not exceed 250 cm, JR requires passengers to reserve a seat with an oversized baggage storage when traveling on the Tokaido Shinkansen.
Examples of oversized luggage may include:
- Extra-large suitcases
- Large travel cases
- Certain sports equipment
You can request a seat with an oversized baggage storage in Seat Arrangement Request section.

Important Notice
Passengers traveling with oversized luggage without the required reservation may be charged an oversized baggage fee of ¥1,000 and may be directed to store their luggage in a location designated by train staff.
Luggage Larger Than 250 cm
Luggage with total dimensions exceeding 250 cm (98 inches) cannot be brought onboard the Shinkansen.
If you are traveling with exceptionally large baggage, we recommend using a luggage delivery service before your journey.
Traveling with Strollers and Sports Equipment
Strollers, musical instruments, and sports equipment can generally be brought on board. However, passengers who wish to use the space behind the last row of seats are required to reserve a seat with an oversized baggage storage.
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What is Shinkansen-Ticket.com?

Shinkansen-Ticket.com is a Japan-based travel agency specializing in booking Shinkansen and limited express train tickets - including high-demand routes that are often difficult to secure. With nearly a decade of experience, we've built a reputation for reliable, flexible, and traveler-friendly service.
We provide both QR code-based tickets for easy station access, ideal for last-minute bookings, and physical paper tickets, which can be delivered to your home abroad, hotel, major post offices, or even a friend’s residence across Japan—perfect for carefully planned itineraries.
Our expertise in Japan’s rail system allows us to offer customized support with a deep understanding of routes, connections, and seating options—including oversized luggage seats, scenic views, and group arrangements.
Trusted by thousands of repeat customers and partnered with numerous hotels and travel agencies, we regularly assist in arranging train tickets for hotel guests and tour clients across Japan.
Seat designs vary depending on the train.



