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If there are available seats on the requested train:

1. Receive an Invoice by E-mail

Upon checking the availability of the requested train within 24 hours, we will send you an invoice to your email address.

2. Pay the Invoice Amount within 24 Hours

If you wish to purchase the ticket(s), finalize your order by clicking the link on the invoice within 24 hours. Please note that if payment is not confirmed within this timeframe, your seat reservation will not be secured, and the invoice will become invalid.

If there are no available seats on the requested train:

We will notify you by email within 24 hours if no seats are available.

Seat guide

Shinkansen Seats are available in four levels, depending on the comfort and services you require.

Reserved Seat (Ordinary Reserved Seat)

Your seat is reserved and secured when you book your tickets, allowing you to head to the station with peace of mind.
Think of it as "economy class" seating.

Green Reserved Seat

Enjoy better seats and free blankets. Popular among Japanese business people, executives, and those who prefer a comfortable travel experience.
Consider it "business class" seating.

GranClassGran Class Seat (only for limited lines)

Known as the "First Class" of Shinkansen seats.
Available only on the Hokuriku and Tohoku Shinkansen lines, these seats offer airline-like amenities and meals (only on select trains).
They are the most expensive option.

Unreserved Seat

You can take any open seat in the unreserved cars on the departure date (no departure time will be indicated on your ticket).
This is the best option if cost is your priority and you are traveling during less crowded seasons or times.