Shinkansen Ticket Online Booking : Reserve Without the Hassle 

Pick Up Spots at the Airports

Once you have picked up your suitcases and cleared custom, proceed to the arrival exit.
Your driver or the staff will be waiting for you in the arrival lobby inside of the terminal building with a sign with your name on it in his/her hand.

Narita International Airport Terminal 1
Arrival Lobby (1st floor)

The driver will be waiting for you at the following spot.

Narita International Airport Terminal 2
Arrival Lobby (1st floor)

The driver will be waiting for you at the following spot.
Please proceed to the area between A zone and B zone exits.

Haneda International Airport 
Arrival Lobby (1st floor)

The driver will be waiting for you at the following spot.

In case you cannot meet the driver:
If you have any difficulty finding the driver after arrival, please follow the steps below.

1) please go to the airport information desk in the arrivals hall and ask for a public announcement to be made for your name.

2) Please call our customer service

03-6880-1069 (from a public phone or a local call)
+81-3-6880-1069 (International calling on your mobile phone)

Seat guide

Shinkansen seats are available in four levels depending on the comfort and services your require.

Reserved Seat

Your seat is reserved and secured when you book your tickets. Head to the station with a peace of mind.

Green Reserved Seat

Better seats and free blankets. Popular among Japanese business persons, executives and people who values comfortable travel. Consider it as "business class" seats.

GranClass Seat

Know as "First Class" of Shinkansen seats. Only available on Hokuriku and Tohoku Shinkansen lines. Gran Class seats comes with airline-like amenities and meals.The most expensive of all.

Unreserved Seat

You can take any open seats in unreserved cars of any train on the departure date. (No departure time will be indicated on your tickets.)
The best seat type if your priority is the cost and are traveling during less-crowded season/time.

 

 

For further information and photos, please visit official page at http://www.jreast.co.jp/e/ticket/types.html