Pick Up Spots at the Airports
Once you have picked up your suitcases and cleared custom, proceed to the arrival exit.
Your driver or the staff will be waiting for you in the arrival lobby inside of the terminal building with a sign with your name on it in his/her hand.
Narita International Airport Terminal 1
Arrival Lobby (1st floor)
The driver will be waiting for you at the following spot.
Narita International Airport Terminal 2
Arrival Lobby (1st floor)
The driver will be waiting for you at the following spot.
Please proceed to the area between A zone and B zone exits.
Please proceed to the area between A zone and B zone exits.
Haneda International Airport
Arrival Lobby (1st floor)
The driver will be waiting for you at the following spot.
In case you cannot meet the driver:
If you have any difficulty finding the driver after arrival, please follow the steps below.
1) please go to the airport information desk in the arrivals hall and ask for a public announcement to be made for your name.
2) Please call our customer service
03-6880-1069 (from a public phone or a local call)
+81-3-6880-1069 (International calling on your mobile phone)
