Simplifying Train Travel for Wheelchair Users in Japan

For many foreign tourists traveling in Japan, navigating the train system is generally smooth.
However, if you require a wheelchair-accessible seat, booking through JR (Japan Railway) can become quite complicated and time-consuming.
Typically, you’d need to make a separate phone call to JR, where you’d request a wheelchair seat—often in Japanese—which can be quite challenging for travelers.

That’s where we come in! Our service eliminates the hassle of arranging wheelchair seats on JR trains. Instead of dealing with the complicated procedures yourself, you can rely on us to handle all the arrangements on your behalf.

Here’s how it works: simply book your desired train through us, just like you normally would. During the booking process, either leave us a note via contact form that you need a wheelchair seat or, for certain routes, check the option for a wheelchair-accessible seat. Once we receive your request, we’ll take care of booking the wheelchair seat for you, ensuring your journey is as comfortable and stress-free as possible.

Please note that our service covers JR-operated Shinkansen and limited express trains only. Whether you’re traveling on these JR trains, our team is here to support you every step of the way. Let us take care of the details, so you can focus on enjoying your trip to Japan!

Contact us today, and we’ll ensure your seat is reserved and ready for you!