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Shinkansen Services Resume Following Power Outage

January 24, 2024

Shinkansen Services Resume Following Power Outage

Yesterday, on January 23rd, around 10:00 AM, the Tohoku, Joetsu, and Hokuriku Shinkansen lines experienced a power outage due to overhead wire troubles, leading to the suspension of operations on certain sections throughout the day.

As of early morning today, on January 24th, restoration efforts have been successfully completed, and services on all three Shinkansen lines have returned to normal operation, starting from the first train.

The cause of the power outage is believed to be related to a situation where the Shinkansen entered an area with hanging overhead wires, detected an anomaly, and triggered the power outage.
However, the exact details remain unclear, and investigations are ongoing to shed light on the incident.

For those who had reserved tickets for the Shinkansen services that were suspended this time and were unable to board, you can receive a refund directly at the JR station counter (within one year from the intended date of travel).

Seat guide

Shinkansen seats are available in four levels depending on the comfort and services your require.

Ordinary Seat

Regular seats used on Reserved cars and Unreserved cars of Shinkansen. Consider it as "economy class" seat.

Green Seat

Better seats with more space than ordinary seats. All Green Seats are reserved only. Consider it as "business class" seats.

Reserved Seat (Ordinary Reserved Seat)

Your seat is reserved and secured when you book your tickets. Head to the station with a peace of mind.
Seats are the same as Ordinary Seat.

Green Reserved Seat

Better seats and free blankets. Popular among Japanese business persons, executives and people who values comfortable travel. Consider it as "business class" seats.

GranClass Seat

Know as "First Class" of Shinkansen seats. Only available on Hokuriku and Tohoku Shinkansen lines. Gran Class seats comes with airline-like amenities and meals.The most expensive of all.

Unreserved Seat

You can take any open seats in unreserved cars of any train on the departure date. (No departure time will be indicated on your tickets.)
The best seat type if your priority is the cost and are traveling during less-crowded season/time.



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