New Ticket Pickup Option at Major Airports in Japan!
We are excited to announce a new and convenient way to collect your Shinkansen tickets upon arrival in Japan.
In addition to the existing options of having your tickets delivered to your hotel or a nearby post office, you can now pick them up directly at major airports.
This service is designed to make your travel experience smoother and more flexible.
You can now collect your tickets at the following locations:
- Narita International Airport, Terminals 1 (South/North Wing)
- Narita International Airport, Terminals 2
- Haneda Airport, Terminal 3
- Kansai International Airport Terminal 1
Simply choose your preferred airport pickup location when you book your tickets. This option is perfect for travelers arriving in Japan who want to get their tickets hassle-free right at the airport.
Upon arrival, head to the designated ticket pickup counters at these airports.
Just present your ID and the booking confirmation to collect your tickets.
This new service is available for all ticket types and ensures that you have everything you need for a smooth journey from the moment you land.
We hope this new service enhances your travel experience.
For more details about this new service, visit this page.
Safe travels and enjoy your journey on the Shinkansen!
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Seat guide
Reserved Seat (Ordinary Reserved Seat)
Your seat is reserved and secured when you book your tickets, allowing you to head to the station with peace of mind.
Think of it as "economy class" seating.
Green Reserved Seat
Enjoy better seats and free blankets. Popular among Japanese business people, executives, and those who prefer a comfortable travel experience.
Consider it "business class" seating.
GranClass
Known as the "First Class" of Shinkansen seats.
Available only on the Hokuriku and Tohoku Shinkansen lines, these seats offer airline-like amenities and meals (only on select trains).
They are the most expensive option.
Unreserved Seat
You can take any open seat in the unreserved cars on the departure date (no departure time will be indicated on your ticket).
This is the best option if cost is your priority and you are traveling during less crowded seasons or times.