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Disruption on Shinkansen Lines: Power Outage Causes Service Suspension

January 23, 2024

Disruption on Shinkansen Lines: Power Outage Causes Service Suspension

According to JR East, around 9:58 AM (JST) on January 23rd, a power outage occurred on the Tohoku, Hokuriku, and Joetsu Shinkansen lines.

Upon inspection by staff, it was confirmed that the overhead wires were hanging down on the up track between Ueno Station and Omiya Station.

As a result of this incident:

  • Services have been suspended in both directions between Tokyo Station and Sendai Station on the Tohoku Shinkansen.
  • The stretch between Tokyo Station and Nagano Station on the Hokuriku Shinkansen is experiencing a disruption in both directions.
  • Both up and down services between Tokyo Station and Niigata Station on the Joetsu Shinkansen are temporarily halted.

JR East has dispatched maintenance crews to the site of the wire trouble to assess the situation further.
However, due to the anticipated time required for both assessment and restoration work, the resumption of services is expected to take a considerable amount of time.

We will continue to provide updates on the situation as more information becomes available.

Seat guide

Shinkansen seats are available in four levels depending on the comfort and services your require.

Ordinary Seat

Regular seats used on Reserved cars and Unreserved cars of Shinkansen. Consider it as "economy class" seat.

Green Seat

Better seats with more space than ordinary seats. All Green Seats are reserved only. Consider it as "business class" seats.

Reserved Seat (Ordinary Reserved Seat)

Your seat is reserved and secured when you book your tickets. Head to the station with a peace of mind.
Seats are the same as Ordinary Seat.

Green Reserved Seat

Better seats and free blankets. Popular among Japanese business persons, executives and people who values comfortable travel. Consider it as "business class" seats.

GranClass Seat

Know as "First Class" of Shinkansen seats. Only available on Hokuriku and Tohoku Shinkansen lines. Gran Class seats comes with airline-like amenities and meals.The most expensive of all.

Unreserved Seat

You can take any open seats in unreserved cars of any train on the departure date. (No departure time will be indicated on your tickets.)
The best seat type if your priority is the cost and are traveling during less-crowded season/time.



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