致旅行社
Japan Shinkansen bookings, made effortless.
One platform to book Shinkansen and limited-express tickets for your clients — in English, with group discounts and 24/7 support. Every booking runs directly through the official Japan Rail (JR) system.
Why agencies book with us
Everything you need to arrange your clients' rail travel in Japan — in one place.
One booking system
All routes in one place — no more juggling fragmented regional railway sites.
Unlimited group size
No passenger limit — book a group of any size in a single reservation.
Secures hard-to-get seats
Peak-season reserved seats secured the moment reservations open.
Custom routes, handled
Need a non-standard itinerary? A flat ¥3,000 per route and we tune the transfer times to your plan.
Group discounts
31–50 travelers: 1 complimentary ticket. 51–100: 2 — perfect for your tour leaders & escorts.
Please see the group booking guide for more details.
24/7 multilingual support
Email support every day, replies within 24 hours, in 9 languages.
See how travel agencies like yours use Shinkansen-ticket.com
From packaged tours to last-minute custom itineraries, agencies across every specialty rely on us to move their clients through Japan smoothly. Here's how.
For tour operators creating packaged itineraries
Design routes and departure times freely — not just standard connections — and manage every leg of every tour from one dashboard.
They went out of their way to arrange even minor routes beyond their standard offering — a great partner when we design our packaged tours.
For agencies handling custom, made-to-order itineraries
Need a route your usual search doesn't cover? We build it for a flat ¥3,000, delivered as QR codes or printed tickets.
They adjust transfer times to fit our clients' schedules, and even send printed tickets to the hotel front desk at no extra charge.
For agencies and departments booking group travel
No cap on passengers in a single reservation. Groups of 31+ get one free tour-leader ticket; 51+, two.
Other sites limited us to 6 passengers per booking — Shinkansen-ticket.com let us order all 100 tickets at once, delivered by secure mail.
For ski tour specialists
Build custom routes to stations near the resort and adjust departure times so groups reach the slopes on time.
They handle ski-equipment questions, and when trains to Hakuba are full they suggest a bus alternative — that flexibility really helps.
For educational travel & school trip organizers
Printed tickets simplify distribution on travel day, and group discounts extend to accompanying teachers and staff.
We bring ~30 art students to five or six locations — arranging all their train travel in one place, as QR or paper, is a huge help.
How it works — in detail
Everything about registering, booking, delivery, seats and policies. Open any question below.
How do we register and book for a client?
Registration is a one-time step in your travel agency's name. After that, every booking is just three steps:
- Register your agency (one time).
- Search & book the routes under your client's name and date of birth — ask us for custom routes if a route isn't in the standard search.
- Deliver (about a month before travel): for a QR Ticket / Voucher, you forward it to your client; for paper tickets, we send them directly to your client's hotel in Japan.
How are tickets delivered — QR or paper?
You choose whatever suits each client:
QR Ticket / QR Voucher — best for last-minute, nothing to ship. We email a PDF to your agency (up to ~1 month before travel) with an individual QR code per passenger; you forward it to your client. QR Ticket: scan at the gate. QR Voucher: exchange at a station.
Paper ticket — best for clients who prefer a physical ticket. We issue and send the tickets directly to your client's hotel in Japan (you don't need to forward anything). Your client inserts the ticket at the gate. Please order early to allow for delivery time.
Seats, luggage & equipment
Seat classes: Ordinary Car (reserved or non-reserved), Green Car (Business class comfort), GranClass (premium on select lines), and special oversized-luggage / scenic-view seats.
Choosing seats: We book reserved seats and can request preferences such as window or aisle, or seats together for a group, subject to availability.
Large luggage & ski / snowboard gear: Standard suitcases with total dimensions under 160 cm are fine to bring on board. On lines that require it (e.g. the Tokaido / Sanyo / Kyushu Shinkansen), larger items (total dimensions of about 160–250 cm) use the dedicated oversized-baggage seat, which we reserve for you. Ski and snowboard equipment can be brought on board — just tell us the details and we'll advise on size rules and seating.
Is there a group-size limit? Are there group discounts?
There is no passenger limit — book a group of any size in a single reservation.
Group discounts for tour leaders & escorts: 31–50 passengers — 1 complimentary passenger fare; 51–100 passengers — 2 complimentary passenger fares.
Please see the group booking guide for more details.
Can you arrange custom / non-standard routes?
Yes. If a route isn't available through standard search, we can build a custom route for a flat ¥3,000 per route, and we tune the transfer times to fit your clients' schedules.
Support, languages & cancellations
Languages: We work in 9 languages — EN · 中文（簡） · 中文（繁） · KO · FR · ES · PT · RU · ID.
Support: 24/7, 365 days a year by email, with replies within 24 hours — reachable throughout your client's trip.
Cancellations & changes: For cancellation and modification details, see our policy page: shinkansen-ticket.com/pages/refund-policy.
Our global partners
We are proud to be the preferred choice for travel professionals globally. Join our growing network of satisfied partners.
JTB Malaysia
"Working with Shinkansen-Ticket.com has significantly enhanced our ability to serve clients traveling to Japan. Their reliable ticketing system for bullet trains, express trains, and other special routes allows us to offer efficient and stress-free travel arrangements. The support team is always responsive and professional — making every booking smooth from start to finish."
Firebird Tours
"As a company committed to providing seamless travel experiences, we value Shinkansen Ticket's efficient booking system and professional service. Their dependable support makes it easy for us to confidently arrange train travel for our clients."
Ski Safari
"As we've been creating bespoke ski trips to Japan since 2008, we have used various methods of booking our customers' rail travel. In the past few years we have worked closely with Shinkansen Ticket to book in our bullet train tickets and have consistently found the team to be helpful, efficient and flexible. They are very flexible, allowing us to book tickets in a variety of ways to suit our customers, whether that's home delivery before they set off, QR code access on their phones or delivery to their hotels in Japan. This takes any hassle out of their train travel across Japan, meaning they can focus on enjoying their holiday!"
Compass Travel Ltd
"We have become established partners with Shinkansen Ticket. They have always responded to our needs in an efficient and friendly manner and our clients have always received their ticket well in advance without any hiccups along the way."
Imperial Tours & Events
"Imperial Tours & Events designs journeys as smooth and reliable as the Shinkansen. In cooperation with Shinkansen-Ticket.com, our Austrian guests enjoy effortless ticketing alongside precise organization and carefully curated experiences — creating travel that blends comfort, culture, and discovery."
Rosso Viaggi di Giorgio Capone
"When it comes to buying tickets for trains in Japan, this is the best website! They are quick, precise and informative. The website is especially easy to understand and navigate. Highly recommended!"
Ready to enhance your Japan rail services?
Register your agency in minutes and start booking Japan rail for your clients — with dedicated support behind you.
Register here!