自從我們開設新幹線預訂服務以來，我們每天都會收到諮詢，並且知道大家經常問哪些問題。
我們已更新常見問題頁面，涵蓋了我們收到的大部分問題。我們相信您可以透過查看此常見問題解答頁面來找到問題的答案。請點擊頂部選單中的「常見問題」或點擊下方連結。
新幹線票務網站：常見問題解答
https://shinkansen-ticket.com/apps/help-center
如果您的問題仍無法解決，當然，請隨時透過下面的聯絡表單向我們諮詢。
新幹線票務網：聯絡方式
https://shinkansen-ticket.com/pages/contact
熱門目的地
What is shinkansen-ticket.com?
Shinkansen-Ticket.com is a Japan-based travel agency specializing in booking Shinkansen and limited express train tickets—including high-demand routes that are often difficult to secure. With nearly a decade of experience, we’ve built a reputation for reliable, flexible, and traveler-friendly service.
We provide both QR code-based tickets for easy station access, ideal for last-minute bookings, and physical paper tickets, which can be delivered to your home abroad, hotel, major post offices, or even a friend’s residence across Japan—perfect for carefully planned itineraries.
Our expertise in Japan’s rail system allows us to offer customized support with a deep understanding of routes, connections, and seating options—including oversized luggage seats, scenic views, and group arrangements.
Trusted by thousands of repeat customers and partnered with numerous hotels and travel agencies, we regularly assist in arranging train tickets for hotel guests and tour clients across Japan.