Group Booking Guide
Group bookings of 31 or more passengers are available at a discount, arranged through JR Tokai Tours. This page explains eligibility, pricing, and how the booking process works. For cancellation terms, see our Cancellation & Refunds page.
Eligibility
Group bookings are available for parties of 31 or more passengers, traveling on the same train and itinerary.
- Paper Tickets only. Group discount fares are issued as Paper Tickets; QR Tickets/Vouchers are not available for group bookings with discounts.
- No passenger name list required. You do not need to submit a list of individual passenger names for your group booking.
Group Discount
31–50 passengers
1 passenger's fare free
51–100 passengers
2 passengers' fares free
Every additional 50 passengers
+1 passenger's fare free
How Booking Works
- 1Submit your group booking request. Requests are accepted from 5 months up to 50 days before your travel date.
- 2We confirm seat availability with JR Tokai Tours and notify you. Placing a request does not guarantee availability, and no payment is required at this stage.
- 3Your final passenger count must be confirmed, and full payment completed, no later than 40 days before your travel date.
- 4Tickets are shipped from our office to the hotel address you provided, arriving approximately 7 days before your hotel check-in date.
Payment
- Payment must be made by bank transfer to the account we provide.
- If payment is not received by the 40-day deadline, seat allocation is not guaranteed and may be released.
Other Conditions
- All passengers must travel on the same train and itinerary.
- For larger groups, seating may be split across multiple cars, or in some cases multiple trains. Adjacent or same-car seating is not guaranteed.
- One representative should be designated as the point of contact for the booking; all communication, including any changes to passenger count, should go through this person.
Looking to cancel or change a group booking? See our Group Bookings Cancellation Policy.