Cancellation Request Received

Cancellation request received

Thank you for your cancellation request.

Refund eligible Within refundable period
The refund is currently being processed and you will receive a notification email within 48 hours. Please allow approximately 3–10 business days for the refund to appear on your account, depending on your credit card company's processing time.
No refund Outside refundable period
Per our Cancellation Policy, we regret to inform you that this order is not eligible for a refund due to the timing of the cancellation request.
If you have any questions, please contact us at info@shinkansen-ticket.com.