2024年4月2日凌晨，由於在福島站進行夜間施工的工程車輛發生故障，JR東北新幹線暫停了仙台站至東京站之間的雙向運作。
據JR公司稱，預計檢查工作需要一些時間，並表示今天早上無法恢復營運。事故原因是工程車輛漏油，目前正在進行檢查。
因此，山形新幹線福島站至東京站之間的雙向列車以及秋田新幹線仙台站至東京站之間的雙向列車運營也已暫停。
秋田新幹線目前營運秋田站和仙台站之間的接駁服務。
您可以透過以下連結查詢新幹線和JR特快列車的最新營運狀態：
JR東日本
http://traininfo.jreast.co.jp/train_info/e/service.aspx
對於那些從我們這裡購買了車票的人， shinkansen-ticket.com :
如果您預訂的列車確認取消，您或許可以直接在車站售票櫃檯辦理退款，因此請先到車站查詢車票處理方式。
有關未使用門票的退款流程，請參閱以下連結。
交貨後的退款流程（僅限未使用車票）
熱門目的地
What is shinkansen-ticket.com?
Shinkansen-Ticket.com is a Japan-based travel agency specializing in booking Shinkansen and limited express train tickets—including high-demand routes that are often difficult to secure. With nearly a decade of experience, we’ve built a reputation for reliable, flexible, and traveler-friendly service.
We provide both QR code-based tickets for easy station access, ideal for last-minute bookings, and physical paper tickets, which can be delivered to your home abroad, hotel, major post offices, or even a friend’s residence across Japan—perfect for carefully planned itineraries.
Our expertise in Japan’s rail system allows us to offer customized support with a deep understanding of routes, connections, and seating options—including oversized luggage seats, scenic views, and group arrangements.
Trusted by thousands of repeat customers and partnered with numerous hotels and travel agencies, we regularly assist in arranging train tickets for hotel guests and tour clients across Japan.