我們的客戶支援團隊始終竭盡全力滿足客戶的期望，而最讓我們感到欣慰的是事後收到客戶的感謝。
我們經常收到電子郵件，有時還會收到客戶享受旅程的照片，但我們有一次在辦公室收到一個中等大小的紙箱，是從瑞士寄來的。
然後我們發現盒子裡有兩塊巨大的、精美的手工巧克力，上面寫著寫給我們團隊成員的溫馨留言（如上圖）。
得知客戶在日本玩得很開心，我們感到非常興奮；即使回到自己的國家後，他們仍然抽出寶貴的時間為我們安排這些禮物，我們對此非常感激。
期間日本將舉辦一些重大賽事，例如橄欖球世界盃（2019 年 9 月 20 日至 11 月 2 日）和東京奧運會（2020 年夏季）。
我們的員工非常樂意幫助所有來自日本以外的顧客享受遊戲以及他們的日本之旅。
所以，如果您需要我們客服團隊的任何協助，請隨時告訴我們！
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What is shinkansen-ticket.com?
Shinkansen-Ticket.com is a Japan-based travel agency specializing in booking Shinkansen and limited express train tickets—including high-demand routes that are often difficult to secure. With nearly a decade of experience, we’ve built a reputation for reliable, flexible, and traveler-friendly service.
We provide both QR code-based tickets for easy station access, ideal for last-minute bookings, and physical paper tickets, which can be delivered to your home abroad, hotel, major post offices, or even a friend’s residence across Japan—perfect for carefully planned itineraries.
Our expertise in Japan’s rail system allows us to offer customized support with a deep understanding of routes, connections, and seating options—including oversized luggage seats, scenic views, and group arrangements.
Trusted by thousands of repeat customers and partnered with numerous hotels and travel agencies, we regularly assist in arranging train tickets for hotel guests and tour clients across Japan.