Ticket Delivery
You can choose the following options for receiving tickets:
- Delivery to your hotel in Japan
- Delivery to your home address in your country
- Delivery to Tokyo Central Post Office (open 24hours) located next to Tokyo station
- Pick-up at our office in Meguro, Tokyo
Delivery to your hotel in Japan
We will deliver your tickets to your hotel prior to your check in.
Here is how you receive your tickets:
- After we confirm your order and payment, we get tickets for you.
- We deliver your tickets to your hotel with your reservation name
- When you check in at your hotel, you will receive tickets from a receptionist or concierge
- Your hotel name
- Full name of your hotel reservation
- Your check-in date
Delivery to your home address in your country
(additional fee is required for this option)
You can choose to have your tickets to be delivered to your home in your country.
It usually takes 3 days to 10 days to be delivered to countries outside Japan (varies by country and regions).
Delivery to Tokyo Central Post Office (open 24hours) located next to Tokyo station
This option will make it easier for those who do not stay at a hotel in Tokyo or those who make a ticket order at the last minute.
You can collect your tickets at Tokyo Central Post Office, which is located right in front of Tokyo station (open 24hrs 365days).
Please also see How To Get To Tokyo Central Post Office / How To Pick Up Tickets.
Pick-up at our office
You can pick-up your tickets at our Meguro office in Tokyo from 10 am to 5 pm on weekdays.
Meguro office is close from Meguro station, JR Yamanote Line, Tokyo Metro Namboku Line, Toei Mita Line, and Tokyu Meguro Line.
Meguro office address:
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Seat guide
Ordinary Seat
Regular seats used on Reserved cars and Unreserved cars of Shinkansen. Consider it as "economy class" seat.
Green Seat
Better seats with more space than ordinary seats. All Green Seats are reserved only. Consider it as "business class" seats.
Reserved Seat (Ordinary Reserved Seat)
Your seat is reserved and secured when you book your tickets. Head to the station with a peace of mind.
Seats are the same as Ordinary Seat.
Green Reserved Seat
Better seats and free blankets. Popular among Japanese business persons, executives and people who
GranClass
Know as "First Class" of Shinkansen seats. Only available on Hokuriku and Tohoku Shinkansen lines.
Unreserved Seat
You can take any open seats in unreserved cars of any train on the departure date. (No departure time will be indicated on your tickets.)
The best seat type if your priority is the cost and are traveling during less-crowded season/time.
For further information and photos, please visit official page at http://www.jreast.co.jp/e/ticket/types.html